Privacy Policy

Executive Confidentiality Commitment

At Black Car Concierge USA LLC ("we", "our", or "us"), client privacy and confidentiality are central to our luxury transportation standard. We coordinate transportation for corporate executives, private aviation travelers, dignitaries, and families who require discretion and secure data management.

This Privacy Policy outlines how we collect, utilize, and protect your personal identification, contact details, flight numbers, and billing data.

01.Information We Collect

To coordinate reservations and deliver chauffeured transportation, we collect:

• Contact Information: Primary passenger and booker names, email addresses, phone numbers, and company affiliation.
• Trip Itinerary Details: Pickup and drop-off addresses, dates, departure times, flight numbers or aircraft tail numbers, and special cabin requests.
• Payment Information: Credit card and billing data processed through encrypted, PCI-DSS compliant payment gateways. We do not store raw card numbers on our servers.

02.How We Use Information

We use your information strictly for:

• Generating and confirming reservation quotes and itineraries.
• Live flight monitoring to automatically adjust pickup schedules for early or delayed arrivals.
• Dispatch coordination with assigned professional chauffeurs.
• Sending essential trip notifications (chauffeur assignment, arrival alerts, receipts).
• Fulfilling customer support and invoicing requirements.

04.Data Security & Encryption

All data transmission between your browser and our booking system is encrypted using Transport Layer Security (TLS 1.3 / HTTPS). Database storage utilizes industry-standard encryption at rest and role-based access control to prevent unauthorized internal or external access.